bdb8's Privacy Policy
Your personal information is completely safe at bdb8. This policy clearly describes how we collect, store, and protect your data.
bdb8 is a trusted online betting and gaming platform in Bangladesh. We give the highest priority to protecting the privacy and personal information of our users. In this privacy policy we have described in detail how your information is collected, how it is used, with whom it may be shared, and what your rights are. By continuing to use bdb8's services you are considered to have accepted the terms of this privacy policy. If this policy changes, we will notify you by mentioning the updated date.
01 What Information We Collect
During registration and use of bdb8's services, we collect various types of information. The categories are discussed in detail below.
Personal Identity Information
We collect the information you provide at the time of registration:
- Full name
- Email address
- Date of birth (for age verification)
- Mobile number
- Username
Financial Information
To process transactions and prevent fraud, we collect:
- bKash / Nagad / Rocket / Upay account information
- Deposit and withdrawal history
- Transaction time and amount
- Type of payment method
Usage Information
Information automatically collected when you use our platform:
- Gaming history and activity
- Betting records
- Login time and session duration
- Preferred game categories
Technical Information
Automatically collected for website security and improvement:
- IP address
- Browser type and version
- Device type (mobile / desktop)
- Operating system information
- Referral URL
02 How the Collected Information Is Used
bdb8 uses your information only for legitimate and necessary purposes. The main purposes for which we use your information are listed below.
- Account Management: Your identity information is used to create, verify, and maintain your bdb8 account.
- Service Delivery: Your information is used to smoothly run betting, gaming, deposit, and withdrawal services.
- Age Verification: Your date of birth is used to ensure that only users aged 21 or above can use the services.
- Financial Transactions: Financial information is used to complete deposits and withdrawals and to keep transaction records.
- Security Assurance: Information is analysed to prevent fraud, money laundering, and unauthorised access.
- Customer Support: Contact information is used to answer your queries or problems and to provide 24/7 support.
- Promotional Communication: With your consent, you are informed about bonuses, offers, and updates via email.
- Platform Improvement: Information is used to analyse user experience and improve the quality of our services.
- Legal Compliance: Necessary information is retained and used to comply with applicable laws and regulations.
We Will Never
- Personal information will not be sold or rented to third parties without your consent.
- Your information will not be used beyond the approved purposes.
- Information of minors will not be collected or stored.
03 Cookies and Tracking Technologies
The bdb8 website uses cookies and similar technologies. Details about the different types of cookies are provided below.
Essential Cookies
These cookies are essential for the basic functionality of the website. They are necessary to maintain login sessions, verify security, and save your preferences. These cookies cannot be disabled.
Analytical Cookies
These cookies are used to understand how users interact with our platform. This information helps us improve the quality of our services. Data is collected in a completely anonymous state.
Preference Cookies
These cookies are used to remember your language preference, display settings, and other personalised settings, making your bdb8 experience more convenient.
Cookie Controls
You can manage cookies from your browser settings. However, please note that disabling essential cookies may cause some important website features to not work properly. Most modern browsers allow you to manage cookies from the "Settings" or "Preferences" menu.
04 Sharing Information with Third Parties
bdb8 respects your privacy. We never sell your information for commercial purposes. The circumstances under which information is shared on a limited basis are outlined below.
Payment Providers
The minimum necessary information is shared with bKash, Nagad, Rocket, and Upay to complete financial transactions. These providers operate under their own privacy policies. bdb8 is not responsible for the data practices of these providers.
Game Providers
Limited information necessary to use the services of game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, and NetEnt may be shared. This is generally limited to anonymous account IDs or session tokens.
Legal Obligations
We may be required to disclose information to comply with court orders, lawful requests from law enforcement agencies, or applicable laws. In such cases we will share only the information legally required and will endeavour to notify you in advance where possible.
Our Commitment
Our agreements with any third-party service providers include strict data protection conditions. They may use information only for specified purposes, and any use beyond our instructions is prohibited.
05 Data Security Measures
bdb8 has adopted industry-standard technical and administrative measures to protect your information.
SSL Encryption
All data transmitted on our website and app is protected by 256-bit SSL (Secure Socket Layer) encryption. This ensures that your personal and financial information cannot be read or altered by third parties.
Secure Servers
Your information is stored in secure data centres with strict physical and digital security measures. Regular backups are taken and firewalls and access controls are used to prevent unauthorised access.
Staff Training
Our staff receive regular training on data privacy and security. Only authorised employees may access your information when necessary, and this is strictly controlled.
Regular Security Audits
Regular security testing and vulnerability analysis are conducted on our systems. It is our commitment to identify any potential security risks and resolve them promptly.
Important Note: It is never possible to guarantee complete security for data transmission over the internet. However, we maintain the highest technical standards to protect your information. Keep your account password confidential and contact us immediately if you notice any suspicious activity.
06 Data Retention Period
We retain your information only for as long as it is needed — no longer.
Active Account Data
All your information will be retained for as long as your bdb8 account remains active. This helps us provide you with uninterrupted service and ensure the security of your account.
After Account Closure
If you request account closure or an inactive account is deleted, certain information (particularly financial transaction records) may need to be retained for a specified period to meet applicable legal obligations. After that period this information is securely deleted.
Data Deletion Request
Where there is no legal obligation, you may request deletion of your information. In this case, email us at [email protected]. We will process your request as quickly as possible.
07 Your Privacy Rights
As a bdb8 user, you have clear rights over your own information. These rights are described below.
Right to Access
You can find out at any time what information we hold about you. Simply send an email and we will provide a complete summary of your information.
Right to Correction
If there is any error in your stored information you can request a correction. Information can be updated from your account settings or through support.
Right to Deletion
You may request deletion of your information beyond what is legally required. If you also wish to close your account, please contact our support team.
Right to Object to Processing
You may object to the use of your information for specific purposes (such as marketing). After you raise an objection, we will stop using your information for that purpose.
Right to Data Portability
You may request a copy of your own information in a machine-readable format. You can use this information elsewhere as needed.
Right to Unsubscribe from Marketing
If you do not wish to receive promotional emails or notifications, you can cancel your subscription at any time. This can be done from your account settings or by emailing [email protected].
To exercise any of the rights above, contact us: [email protected] — we will try to respond within 72 hours.
08 Minor Protection
21+ Only
bdb8's services are strictly for those aged 21 and above only. We do not collect, store or process the information of minors under any circumstances.
Age Verification Process
We verify age at the time of registration and accounts are not approved if the user is under 21 years old. If we learn that a minor has created an account using false information, that account will be closed immediately and the stored data will be deleted.
Appeal to Parents
If you believe your underage child or a family member has created an account on bdb8, please contact [email protected] immediately. We will resolve the matter as quickly as possible.
09 Changes to Privacy Policy
Policy Updates
bdb8 may update this privacy policy from time to time. The policy may be revised due to changes in services, legal obligations, or to further improve user protection. After each change, the "Last Updated" date at the top of this page will be updated.
Change Notification
For important changes, we will send a notification to your registered email or display a clear notice on the website. Continuing to use the service after changes have been made will be considered as your acceptance of the revised policy.
Previous Versions
To view previous versions of this policy, contact [email protected]. We maintain a history of changes to the policy.
10 Contact Us
If you have any questions, complaints or requests regarding the privacy policy, please contact us.
Email Support
Email us for any privacy-related matters:
We generally respond within 72 hours.
Live Chat
For immediate assistance with urgent matters, contact us via live chat:
24/7 Bengali Live Chat
Start a live chat from the Support Page.
Thank you sincerely for your trust and confidence in bdb8. Protecting your privacy is our highest responsibility and we will always remain committed to this promise.